Conversations with borrowers, cosigners, attorneys, and the people who work inside this industry. Episodes will appear here alongside the written answers.
Apple PodcastsSpotifyYouTube
Episode 1 in production
Want to be a guest, or tell your story anonymously? Write to us at hello@gradmerge.com.
Getting served with a lawsuit over a student loan is one of the scariest pieces of mail a person can receive. If it just happened to you, know two things: you are not a criminal, and doing nothing is the only…
You have probably done the late-night searching. Income-driven repayment. Loan rehabilitation. Forgiveness programs. And then the fine print, every single time: federal loans only.
Nobody plans to default. A job loss, a medical bill, a divorce, and a loan with no safety net, and suddenly you are looking at a credit score that does not feel like yours. Here is the good news the shame…
Most people learn this vocabulary from a collection letter, which is a terrible place to learn anything. Here is the whole glossary in one place, in plain English.
One day the letters change letterhead. The company writing to you is not the bank you borrowed from, and you never agreed to do business with them. Here is what happened, and why it matters more than most…
When a collector contacts you about a private student loan, the instinct is either to panic or to promise something on the phone. There is a better first move, and it is free.
You will find two kinds of confident answers online: “student loans can never be discharged” and “there is a secret loophole.” Both are wrong, and both are expensive to believe.
Once a private student loan has gone bad, people tend to imagine there is one right answer they are failing to find. There is not. There is a short menu, and the right choice depends on your income, your…
Industry data reports that 96.5 percent of undergraduate private student loans made in the 2025-26 academic year were cosigned, according to Enterval Analytics data cited by LendingTree. If you signed one of…
Many private student loan agreements mention cosigner release: a provision that lets the cosigner come off the loan after the primary borrower meets certain conditions. Families hear about it at signing and…
You found out from a collection call, or from your credit report, or from a letter addressed to you about a loan you had almost forgotten you signed. Now you have to have a conversation, and you are angry,…
There is no loan program for retirement. That single sentence is the whole framework, and it is why financial planners repeat it so often to parents who are quietly draining savings to cover a child’s debt.
A woman once described keeping eleven months of collection letters in a shoebox, unopened. Not because she did not care. Because she cared so much that looking hurt.
Anyone who has run exit counseling knows the script: repayment plans, servicer contacts, budgeting basics, sign here. It is a good script. It is also almost entirely a federal script, for a defensible reason:…
Institutions track cohort default rates on federal loans because they are required to. Almost nobody tracks what happens to alumni on private loans, because nobody has to. Here is what that invisible population…
Every servicing shop knows its roll rates. Far fewer can describe what actually happens to a borrower in the year after charge-off, because that is the point where the account stops being a customer and starts…
Conversations with borrowers, cosigners, attorneys, and the people who work inside this industry. Episodes will appear here alongside the written answers.
Apple PodcastsSpotifyYouTube
Episode 1 in production
Want to be a guest, or tell your story anonymously? Write to us at hello@gradmerge.com.